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An account provider is required at all times to keep sufficient records in respect of an account to enable the requirements of the regulations to be satisfied¹. In particular, when required to do so by an officer of HMRC, (and even if the account has since been transferred as described in E3.505) the account provider must produce originals or electronic copies of any of the following documents within three years of the date when the relevant document was made, issued or given²:

1. Ìý

   (a)ÌýÌýÌýÌý any application to open an account or change the registered contact;

2. Ìý

   (b)ÌýÌýÌýÌý any voucher (see E3.501) given to the account provider;

3. Ìý

   (c)ÌýÌýÌýÌý any annual statement issued by the account provider; and

4. Ìý

   (d)ÌýÌýÌýÌý any transfer notice given to the account provider on transfer of the account to that provider.

This obligation to keep records is also fulfilled if, following a bulk transfer of accounts between two companies in the same group of companies, the records are retained by the company making the transfer