Leadership and influence

Produced in partnership with Beth Pipe FCIPD of OnLive Learning

Practice notes

Leadership and influence

Produced in partnership with Beth Pipe FCIPD of OnLive Learning

Practice notes

This Practice Note explains the importance of influence, a key leadership skill, and why leaders need to be able to communicate effectively.

Leaders need be able to influence those around them but must stop short of manipulation, which is generally recognised immediately and resented.

A leader cannot lead in isolation, they need to be able to communicate clearly in a way that will be understood by everyone. Leaders must be able to recognise that communication is a two-way process and clear communication channels need to be established throughout the firm. The ability to listen and act on appropriate feedback is another key requirement of good leadership.

How to influence others without being manipulative

When leaders think about how they will influence others, often they will focus on the words, eg:

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what should I say?
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how should I word this email?
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what should the message on the Intranet say?

In reality, the behaviours of a leader carry more weight than words ever can, so if you are looking to influence people, think about

Beth Pipe, FCIPD

Learning & Development Specialist/Director, OnLive Learning

Beth is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has spent over 25 years specialising in Learning and Development. During that time she has worked across a broad variety of different industries and has, for the past 15 years, worked closely with a number of well known law firms; this has involved putting in to place systems and structures to encourage, enable and track the effectiveness of learning activities.

Adept at face to face course delivery, and always enjoying excellent feedback, Beth is also accomplished at online delivery and created OnLive Learning in response to the challenges presented by the 2020 Covid-19 restrictions.

Beth has written extensively for ��Ƶ on subjects such as Performance Management, Managing Change and Stress Management.

Away from her training delivery she is a published author writing about local history, hiking, wildlife and the outdoors and is currently working on her eleventh book. She is also an experienced radio presenter hosting two shows each week on Lake District Radio.

Jurisdiction(s):

United Kingdom

Key definition:

Intranet definition

What does Intranet mean?

Closed data network linking a number of sites using standard Internet protocols.

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